Cyber Incident Response

Rapid Incident Response

CSP Networks is a Sophos Synchronized Security Partner – the highest accreditation and recognition by Sophos.  CSP Networks has partnered with Sophos to deliver Cyber Incident Response which provides incredibly fast assistance, identifying and neutralizing active threats against your organization – delivered by an expert team of incident responders. Whether it is an infection, compromise, or unauthorized access attempting to circumvent your security controls, we have seen and stopped it all.


Every Second Counts During an Attack

When responding to an active threat, it is imperative that the time between the initial indicator of compromise and full threat mitigation be as brief as possible. As an adversary progresses through the kill chain, it is a race against time to ensure they are unable to achieve their objectives. We get you out of the danger zone fast with our 24/7 team of remote incident responders, threat analysts, and threat hunters. How fast? Onboarding starts within hours, and the majority of customers are triaged in 48 hours. The CSP Networks Cyber Incident Response service is available for both existing CSP Networks customers as well as non-CSP Networks customers.


Quickly triages, contains, and neutralizes active threats.


Eject adversaries from your estate to prevent further damage.


Incident response and always-on monitoring for 45 days


Work with a dedicated point of contact and response lead.


Threat summary detailing investigation and all actions taken.


Upfront, fixed cost with no hidden fees.

45 Days of 24/7 Monitoring and Response

We are specialists at neutralizing active threats. The moment the incident is resolved and the immediate threat to your organization is neutralized, we transition you to our top-tier service, in “authorize” threat response mode. This provides around-the-clock proactive threat hunting, investigation, detection, and response.
Should the threat return or a related threat emerge, we will be there ready to respond at no additional cost to you. If you are under attack for 45 days, we defend you for 45 days during your subscription term.


Aligned Incentives

Traditional Incident Response (IR) services are priced hourly, so you risk underestimating the time required to fully mitigate a threat. This leaves you open to needing to purchase additional hours. Worse, it incentivizes the traditional IR service to maximize the number of hours their response takes.

CSP Networks offers a fixed-fee pricing model with no hidden costs, determined by the number of users and servers in your organization. And it’s delivered remotely, so we can initiate response actions on day one. It is in our interest, and yours, to get you out of the danger zone as expeditiously as we can, as time is never a factor in cost. The CSP Networks Cyber Incident Response service is available for both existing CSP Networks customers as well as non-CSP Networks customers.

Key Metrics


Average time to begin onboarding is within hours


Ongoing expert monitoring and response


Majority of customers are triaged in two days or less


Threat hunting, detection, and incident response

Investigative Process

The investigative framework for threat hunting and response is based on the military concept known as the OODA loop: Observe, Orient, Decide, Act.

Looking for Ongoing Managed Detection and Response?

Once your threat has been fully neutralized, transition to continuous security and gain peace of mind with CSP Networks Managed Threat Response which provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service.