Cyber Incident Response

Lighting-Fast Incident Response

CSP Networks Cyber Incident Response provides incredibly fast assistance, identifying and neutralizing active threats against your organization – delivered by an expert team of incident responders. Whether it is an infection, compromise, or unauthorized access attempting to circumvent your security controls, we have seen and stopped it all.

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Every Second Counts During an Attack

When responding to an active threat, it is imperative that the time between the initial indicator of compromise and full threat mitigation be as brief as possible. As an adversary progresses through the kill chain, it is a race against time to ensure they are unable to achieve their objectives. With CSP Networks Cyber Incident Response, we get you out of the danger zone fast with our 24/7 team of remote incident responders, threat analysts, and threat hunters. How fast? Onboarding starts within hours, and the majority of customers are triaged in 48 hours. The CSP Networks Cyber Incident Response service is available for both existing CSP Networks customers as well as non-CSP Networks customers.

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IMMEDIATE HELP

CSP Networks quickly triages, contains, and neutralizes active threats.

THREAT REMOVAL

Eject adversaries from your estate to prevent further damage.

24/7 MONITORING

Incident response and always-on monitoring for 45 days

VIP TREATMENT

Work with a dedicated point of contact and response lead.

POST-INCIDENT ANALYSIS

Threat summary detailing investigation and all actions taken.

PREDICTABLE PRICING

Upfront, fixed cost with no hidden fees.

45 Days of 24/7 Monitoring and Response

The CSP Networks Cyber Incident Response team are specialists at neutralizing active threats. The moment the incident is resolved and the immediate threat to your organization is neutralized, we transfer you to CSP Networks Cyber Incident Response Advanced, our top-tier service, in “authorize” threat response mode. This provides around-the-clock proactive threat hunting, investigation, detection, and response.
Should the threat return or a related threat emerge, we will be there ready to respond at no additional cost to you. If you are under attack for 45 days, we defend you for 45 days during your subscription term.

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Aligned Incentives

Traditional Incident Response (IR) services are priced hourly, so you risk underestimating the time required to fully mitigate a threat. This leaves you open to needing to purchase additional hours. Worse, it incentivizes the traditional IR service to maximize the number of hours their response takes.

CSP Networks Rapid Response offers a fixed-fee pricing model with no hidden costs, determined by the number of users and servers in your estate. And it’s delivered remotely, so we can initiate response actions on day one. It is in our interest, and yours, to get you out of the danger zone as expeditiously as we can, as time is never a factor in cost. The CSP Networks Rapid Response service is available for both existing CSP Networkscustomers as well as non-CSP Networks customers.

Key Metrics

~ 2 HOURS

Average time to begin onboarding is within hours

45 DAYS

Ongoing expert monitoring and response

48 HOURS

Majority of customers are triaged in two days or less

24/7 COVERAGE

Threat hunting, detection, and incident response

CSP Networks Investigative Process

The CSP Networks investigative framework for threat hunting and response is based on the military concept known as the OODA loop: Observe, Orient, Decide, Act.

Cloud Solutions

Looking for Ongoing Managed Detection and Response?

CSP Networks Cyber Incident Response provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service.

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